Refund/Return Policy

Refund/Return Policy:

1. If you are unhappy with your product for any reason, please email within 30 days of purchase. Send a brief explanation, and we will do our best to solve your issue. 

2. BOX CANDIY will gladly accept returns on products that have been damaged upon delivery, or are defective in any way. Please email us at and we will provide return instructions and a return label. 

3. Original sales receipt must accompany returns.

4. Custom or special orders are not eligible for return.